Privacy Policy

At SoccerShub (“we,” “us,” or “our”), we value your trust as seriously as you value your performance on the field. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website soccershub.com or purchase our high-performance footwear.

1. Information We Collect

To deliver championship-level service, we collect:

• Personal Identification: Name, email, shipping/billing address, phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely via PCI-compliant gateways), PayPal email (we never store full card numbers).
• Performance Data: Purchase history, product preferences, and size selections to enhance your future shopping experience.
• Technical Information: IP address, browser type, device information, and browsing behavior through cookies (see Section 6).
• Communication Records: Correspondence with our athlete-advisors via email or chat.

2. How We Use Your Information

Like precision-engineered cleats, we use data purposefully:

• To process transactions and deliver your performance footwear globally (excluding certain Asian and remote regions)
• To personalize your experience with product recommendations matching your athletic needs
• To improve our website functionality and product offerings
• To communicate order updates, promotions (with consent), and respond to inquiries
• To prevent fraud and enhance payment security
• To comply with legal obligations

3. Data Sharing & Disclosure

We pass less than a midfielder – only essential sharing:

• Service Providers: Payment processors (Visa, MasterCard, PayPal), shipping carriers, and IT security partners under strict confidentiality.
• Legal Compliance: When required by law or to protect our rights.
• Business Transfers: In case of merger/acquisition, with notice.
• Aggregated Data: Non-identifiable analytics may be shared with partners to improve athletic footwear trends.

We never sell your personal data.

4. International Data Transfers

As a global retailer headquartered in the U.S., your data may be transferred to and processed in countries with different privacy laws. We implement safeguards like Standard Contractual Clauses to protect your information.

5. Data Storage & Security

We defend your data like a goalkeeper:

• SSL encryption (256-bit) for all transmitted data
• Tokenization for payment information
• PCI-DSS compliant storage
• Regular security audits
• Limited employee access on a need-to-know basis

We retain data only as long as necessary for the purposes outlined or as required by law.

6. Cookies & Tracking Technologies

Our website uses cookies – small playmakers that enhance your experience:

• Essential Cookies: For cart functionality and secure checkout (cannot be disabled)
• Performance Cookies: Analyze website traffic to improve performance
• Marketing Cookies: For personalized ads (only with consent)

You can manage preferences via your browser settings or our cookie consent banner.

7. Your Rights

You control your data like a captain controls the game:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure under certain conditions
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Objection: Opt-out of marketing or certain processing
• Withdraw Consent: For processing based on consent

To exercise these rights, contact us at [email protected]. We may verify your identity before processing requests.

8. Children’s Privacy

Our products are designed for athletes of all ages, but our website is not intended for children under 13. We do not knowingly collect data from children without parental consent.

9. Policy Updates

We may update this policy as our services evolve – changes will be posted here with an updated “Last Revised” date. Significant changes will be communicated via email when appropriate.