Welcome to SoccerShub! These Terms and Conditions govern your use of our website and purchases of our championship-level performance footwear. By accessing soccershub.com or placing an order, you agree to these terms.

1. About SoccerShub

SoccerShub is a premium online retailer specializing in high-performance footwear for athletes and active individuals. Our product categories include:

  • Boots
  • Racing Flats
  • Running Shoes
  • Sandals
  • Soccer Cleats
  • Trail Shoes
  • Walking Shoes

We serve customers worldwide (excluding certain remote areas and parts of Asia) from our headquarters at 2778 Whispering Pines Circle, Atlanta, US 68923.

2. User Responsibilities

Account Information

When creating an account or placing an order, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information

Prohibited Activities

You may not:

  • Use our website for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or monitor our site
  • Misrepresent your identity or location
  • Resell our products without authorization

3. Product Information

Performance Footwear

All SoccerShub products are engineered for championship-level performance. We provide detailed product descriptions, sizing charts, and specifications to help you make informed decisions.

Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either:

  • Offer a comparable alternative
  • Cancel the unavailable item and refund the corresponding amount

Customization

Customized or personalized cleats:

  • Are made to your specifications
  • Cannot be returned unless defective
  • May have extended production times

4. Ordering and Payment

Order Process

When you place an order:

  1. You’ll receive an order confirmation email
  2. We process orders within 1-2 business days after payment confirmation
  3. You’ll receive shipping notification with tracking information

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing and Taxes

All prices are in USD and exclude applicable taxes and duties. You are responsible for any import fees or taxes in your country.

5. Shipping Policy

Shipping Options

We offer two shipping methods:

  1. Standard Shipping ($12.95)
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipment
    • Includes tracking and insurance
  2. Free Shipping (Orders over $50)
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipment
    • Includes basic tracking

Delivery Times

Delivery estimates are not guaranteed and may vary due to:

  • Customs processing
  • Local carrier delays
  • Incorrect shipping information
  • Force majeure events

6. Returns and Exchanges

Return Policy

We offer a 15-day return window from the date of delivery. To be eligible:

  • Items must be in original condition (unworn, with tags attached)
  • Original packaging must be included
  • Proof of purchase must accompany the return

Non-Returnable Items

For performance and hygiene reasons, we cannot accept returns on:

  • Customized or personalized cleats
  • Used or damaged footwear (except for manufacturing defects)
  • Clearance items marked as “final sale”
  • Soccer cleats and racing flats showing signs of wear

Return Process

  1. Email [email protected] within 15 days of delivery with your request
  2. Receive Return Merchandise Authorization (RMA) number
  3. Ship items to our return center with RMA clearly marked
  4. Wait for inspection and approval (3-5 business days)

Refunds

Approved refunds:

  • Will be issued to your original payment method
  • Process within 3-5 business days after we receive your return
  • Original shipping fees are non-refundable (unless due to our error)

7. Intellectual Property

All content on soccershub.com, including:

  • Logos
  • Product designs
  • Images
  • Text
  • Software

is the property of SoccerShub and protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

SoccerShub shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Product performance in conditions beyond normal use
  • Injuries resulting from improper use of our products
  • Delays or failures beyond our reasonable control

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

9. Performance Guarantee

We stand behind our products like a defender guards the net. If you’re not completely satisfied with your purchase’s performance, contact us at [email protected] – we’ll work to make it right.

10. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, USA, without regard to its conflict of law provisions.

12. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Mail: SoccerShub, 2778 Whispering Pines Circle, Atlanta, US 68923

Thank you for choosing SoccerShub – where championship-level performance meets everyday excellence in footwear.